HDFC ERGO Health Insurance

HDFC Ergo Health Insurance has become a popular and trusted name in the insurance sector. They offer exclusive health plans, discounts on diagnostic t...Read More

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2 Lakh+ Happy Customers

HDFC ERGO Health Insurance
Network hospital

Network hospitals

12000+

Incurred Claim Ratio

Incurred claim ratio

79.04%%

Sum Insured

Sum insured

Up to 2 Cr

No of Plans

No. of Plans

12

Solvency Ratio

Solvency Ratio

1.7

Pan India Presence

Pan India Presence

200+

Customized Health Insurance Plan for you.

Get upto 15% Online Discount*

Select Members You Want To Insure

Age of Eldest Member

PolicyX Exclusive Benefits

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Happy Customers

2 lakh + Happy Customers

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HDFC ERGO Health Insurance

HDFC ERGO Health Insurance: An Overview

Health Insurance is there to provide financial support by paying for healthcare expenses during any medical emergency. Therefore, it is very important to get health insurance which will provide you complete coverage anytime. HDFC ERGO is one of the best health insurance companies, that pledged to provide 360-degree coverage. The company was founded as a joint venture between HDFC Limited and ERGO International AG, which is a Germany-based company in 2020, and became HDFC ERGO General Insurance. They offer a variety of insurance products like Motor, health, travel, home, personal, marine, and much more.

What does HDFC ERGO Health Insurance do?

In the health insurance vertical, HDFC ERGO General Insurance showcases a wide array of products. These products include customized health insurance policies created for Individuals, Families, Parents, and Senior Citizens. They also have some tailored coverage for critical illness and personal accidents, that you can avail during any emergency.

Some Interesting Facts About HDFC ERGO Health Insurance Company

  • HDFC ERGO General Insurance Company Limited was promoted by Erst While Housing Development Finance Corporation Limited.
  • Earlier, HDFC ERGO Health Insurance was known as Apollo Munich Health Insurance Company.
  • Having a claim settlement ratio of 98.49% and a solvency ratio of 1.68% HDFC ERGO General Insurance Company has become the second top company in the health insurance world.

12000+

1.7

2

Solvency
Ratio

79.04%

3

Incurred Claims
Ratio

UP TO 2 Cr

24X7

5

Customer
Support

What are some of the
Features
that set them apart?

  • 1

    Special health plans for autism and diabetes

  • 2

    A comprehensive wellness system to promote a healthy lifestyle

  • 3

    Emergency air ambulance services

  • 4

    International travel for treatments

  • 5

    Unlimited teleconsultations

HDFC ERGO's Awards and Achievements

  1. BFSI Leadership Awards 2022 for Cyber Insurance and Optima Secure Health Insurance.
  2. ETBFSI Excellence Awards 2021 for best COVID strategy implemented- Customer Experience
  3. FICCI Insurance Industry Awards September 2021, for claims and customer service excellence.
Star Health Insurance awards

Best Selling HDFC ERGO Health Insurance Plans

Let's take a look at the list of health insurance plans that offer comprehensive protection to you and your family

  1. Women Health Insurance

    HDFC ERGO Health Insurance Plans Eligibility Approximate Annual Premiums
    My:Health Women Suraksha Policy Entry Age - 18 to 65 years
    Sum Insured - Up to 1 Cr
    Rs. N/A

  2. Individual and Family Health Insurance

    HDFC ERGO Health Insurance Plans Eligibility Approximate Annual Premiums
    HDFC ERGO Arogya Sanjeevani Policy Entry Age - 18 - 65 Years
    Sum Insured - Up to 10 L
    Rs. 2494

    HDFC ERGO Optima Secure Global Plan Entry Age - 18 - 65 Years
    Sum Insured - Up to 2 Cr
    Rs. N/A

  3. Individual

    HDFC ERGO Health Insurance Plans Eligibility Approximate Annual Premiums
    HDFC ERGO Personal Accident Insurance Entry Age - 18 to 65 years
    Sum Insured - Up to 10 Cr
    Rs. N/A

    HDFC ERGO Energy Diabetes Plan Entry Age - 18 to 65 Years
    Sum Insured - Up to 50 L
    Rs. 15086

  4. Critical Illness Health Insurance

    HDFC ERGO Health Insurance Plans Eligibility Approximate Annual Premiums
    iCan Cancer Insurance Plan Entry Age - 5 years to 65 years
    Sum Insured - Up to 50 L
    Rs. 1016

  5. Top Up and Super Top Up

    HDFC ERGO Health Insurance Plans Eligibility Approximate Annual Premiums
    My Health Medisure Super Top Up Entry Age - 18 to 65 Years
    Sum Insured - Up to 20 L
    Rs. 1,430

Key Features Of HDFC ERGO Health Insurance

Let us take a look at some unique features of top-selling HDFC ERGO Health Insurance policies:

For Women Health Insurance

My:Health Women Suraksha Policy

The policy offers a robust coverage spectrum including cancer, major illness, cardiac ailments, assaults, burns, and more ensuring holistic protection beyond traditional health insurance, offering multiple sum insured options, and coverage for all women.

Why Do We Recommend This?
  • Second medical opinion for critical illnesses
  • Covers up to 9 insured members under a family floater
  • Avail of women’s special wellness benefits

For Individual and Family Health Insurance

HDFC ERGO Arogya Sanjeevani Policy

Arogya Sanjeevani’s Policy from HDFC ERGO is designed for individual or family floater coverage that provides you with precise medical support such as hospitalization, pre and post-hospitalization, doctor’s consultation, AYUSH treatment, preventive health check-ups, etc.

Why Do We Recommend This?
  • Avail cataract treatments for covered members
  • Emergency domestic ambulance services
  • Avail coverage for ICU admission and daycare procedures

For Individual

HDFC ERGO Personal Accident Insurance

Comprehensive health insurance covers road traffic accidents, broken bones, burns (even 2nd and 3rd degree), ambulance charges, and hospital cash. 

Why Do We Recommend This?
  • Permanent Total Disability
  • Accidental OPD expenses
  • Air ambulance cover

For Critical Illness Health Insurance

iCan Cancer Insurance Plan

iCan Cancer plan by HDFC ERGO health insurance company offers treatment expenses cover for cancer once the policyholder is diagnosed with the same. 

Why Do We Recommend This?
  • Avail treatment coverage for Cancer
  • In-patient hospitalization cover available
  • Second medical opinion benefit

For Top Up and Super Top Up

My Health Medisure Super Top Up

My:Health Super Top Up Insurance Policy works alongside your current health insurance policy to provide complete coverage against high medical expenses that your base health insurance can’t cover.

Why Do We Recommend This?
  • Higher sum insured at a low premium
  • Wide range of deductibles
  • 6 Hours response guarantee on every cashless claim

Explore other HDFC ERGO Health Insurance

To cater to the different medical needs of an individual & their family, HDFC ERGO Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more. Take a look below to HDFC ERGO Health Insurance plans explore more:

Women Health Insurance

HDFC My: Health Women Suraksha is a comprehensive policy that is designed to cater to the evolving needs of health and well-being of today's women. T...

Unique Features

  • Cancer Cover
  • Assault And Burn Cover
  • 41 Critical Illness Cover

My:Health Women Suraksha Policy (Pros)

My:Health Women Suraksha Policy
  • Lifetime renewal
  • Wellness Incentives
  • Add-On Coverage

My:Health Women Suraksha Policy (Cons)

My:Health Women Suraksha Policy
  • Obesity or weight control
  • Cosmetic surgeries
  • Maternity cover
  • Change of gender treatment

My:Health Women Suraksha Policy (Other Benefits)

My:Health Women Suraksha Policy
  • Post Diagnosis Support
  • Cancer Cover
  • Major Illness Cover
  • Surgical Procedure
  • Critical Illness Cover

My:Health Women Suraksha Policy (Eligibility Criteria)

My:Health Women Suraksha Policy
  • Entry age: 18 to 65 years
  • Sum insured: 1 Lakh to 1 Crore
  • Policy term: 1/2/3 years

Individual and Family Health Insurance

The Arogya Sanjeevani Policy from HDFC ERGO is a basic plan designed for individual or family floater coverage. It provides you with the precise medic...

Unique Features

  • 3 plan variants
  • Double coverage
  • E-opinion on critical illnesses

HDFC ERGO Arogya Sanjeevani Policy (Pros)

HDFC ERGO Arogya Sanjeevani Policy
  • Pre and post-hospitalization
  • Doctor consultation
  • AYUSH treatment
  • Preventive health check-ups

HDFC ERGO Arogya Sanjeevani Policy (Cons)

HDFC ERGO Arogya Sanjeevani Policy
  • Maternity expenses
  • Daily hospital cash
  • Modern treatment
  • Organ donor cover

HDFC ERGO Arogya Sanjeevani Policy (Other Benefits)

HDFC ERGO Arogya Sanjeevani Policy
  • Family floater cover
  • SI upto 10 Lakhs
  • Lifelong renewability

HDFC ERGO Arogya Sanjeevani Policy (Eligibility Criteria)

HDFC ERGO Arogya Sanjeevani Policy
  • Min. Entry Age - 18 Years
  • Max. Entry Age - 65 Years
  • Si - Up to 10 L
  • Initial Waiting Period - 30 Days

Individual and Family Health Insurance

Are you sceptical about finding the best health insurance plan that protects you and your family under one roof? Read further to learn about the exclu...

Unique Features

  • India & Worldwide Coverage
  • High SI up to 2 Crores
  • Aggregate Deductible Discounts

HDFC ERGO Optima Secure Global Plan (Pros)

HDFC ERGO Optima Secure Global Plan
  • Pre and post-hospitalisation
  • Organ donor expenses
  • AYUSH treatment

HDFC ERGO Optima Secure Global Plan (Cons)

HDFC ERGO Optima Secure Global Plan
  • Modern treatment
  • Vaccination unavailable
  • Maternity and newborn baby cover
  • Cataract cover

HDFC ERGO Optima Secure Global Plan (Other Benefits)

HDFC ERGO Optima Secure Global Plan
  • E-opinion for 51 critical illnesses
  • Add-on covers
  • Overseas travel secure

HDFC ERGO Optima Secure Global Plan (Eligibility Criteria)

HDFC ERGO Optima Secure Global Plan
  • Entry age: 18 to 65 years
  • Sum insured: 1 to 2 Crore
  • Initial Waiting Period 30 Days
  • Policy Term: 1/2/3 Years

Individual and Family Health Insurance

HDFC ERGO My:Optima Secure health insurance plan offers value that you might require in future to fight against medical discrepancies. Providing you a...

Unique Features

  • 3 plan variants
  • Double coverage
  • E-opinion on critical illnesses

HDFC ERGO Optima Secure Plan (Pros)

HDFC ERGO Optima Secure Plan
  • Hospital Cash Benefit
  • No Cost Instalment Option
  • Restore Benefit
  • Unlimited Restore

HDFC ERGO Optima Secure Plan (Cons)

HDFC ERGO Optima Secure Plan
  • Maternity cover NA
  • Newborn care unavailable
  • OPD cover unavailable

HDFC ERGO Optima Secure Plan (Other Benefits)

HDFC ERGO Optima Secure Plan
  • Aggregate deductible discounts
  • Disposables & consumables cover
  • Worldwide cover

HDFC ERGO Optima Secure Plan (Eligibility Criteria)

HDFC ERGO Optima Secure Plan
  • Entry age: 18 years to no max limit
  • SI: 5 Lakhs to 2 Crore
  • Policy term: 1/2/3 years
  • Initial waiting period: 30 days

Individual

Accidental deaths or injuries can be devastating, it can attack your physical, emotional, mental, and financial status to ruin your happy life moment...

Unique Features

  • Worldwide coverage
  • No pre-policy medicals
  • Lifelong renewability

HDFC ERGO Personal Accident Insurance (Pros)

HDFC ERGO Personal Accident Insurance
  • Accidental Death
  • Permanent Total Disability
  • Broken Bones
  • Burns

HDFC ERGO Personal Accident Insurance (Cons)

HDFC ERGO Personal Accident Insurance
  • Breach of law
  • Pregnancy or childbirth
  • Self-inflicted injury

HDFC ERGO Personal Accident Insurance (Other Benefits)

HDFC ERGO Personal Accident Insurance
  • Ambulance costs
  • Hospital cash
  • Lump sum payout benefit
  • Air ambulance cover

HDFC ERGO Personal Accident Insurance (Eligibility Criteria)

HDFC ERGO Personal Accident Insurance
  • Entry Age: 18 - 65 years
  • Policy Term: 1/2/3 years
  • Initial Waiting Period: None
  • Sum Insured: 20 L - 10 Cr

Critical Illness Health Insurance

iCan Cancer Insurance is a cancer-specific plan offered by HDFC Health Insurance Company. The plan covers medical expenses incurred during the treatme...

Unique Features

  • Key Features
  • Eligibility & Exclusions
  • iCan Cancer Plan Sample Premiums

iCan Cancer Insurance Plan (Pros)

iCan Cancer Insurance Plan
  • Cancer cover
  • In-patient hospitalization
  • Ambulance cover

iCan Cancer Insurance Plan (Cons)

iCan Cancer Insurance Plan
  • Maternity cover
  • Newborn cover
  • Organ donor cover
  • Global coverage

iCan Cancer Insurance Plan (Other Benefits)

iCan Cancer Insurance Plan
  • COVID-19 cover
  • Pre and post-hospitalization
  • ICU charges

iCan Cancer Insurance Plan (Eligibility Criteria)

iCan Cancer Insurance Plan
  • Entry age: 5 to 65 years
  • POlicy term: 1 year
  • Initial waiting period: 120 days

Individual and Family Health Insurance

HDFC ERGO Health Suraksha Plan is a comprehensive plan from the house of HDFC ERGO Insurance Company that aims at providing 360-degree protection agai...

Unique Features

  • Key Features
  • Eligibility & Age Restrictions
  • Types of My:Health Suraksha Smart Plans

My:Health Suraksha Smart Plan (Pros)

My:Health Suraksha Smart Plan
  • Air ambulance cover
  • Recovery benefit
  • Infertility cover

My:Health Suraksha Smart Plan (Cons)

My:Health Suraksha Smart Plan
  • Vaccination cover unavailable
  • Second medical opinion not available
  • Maternity cover
  • Newborn baby cover

My:Health Suraksha Smart Plan (Other Benefits)

My:Health Suraksha Smart Plan
  • Family discount
  • Long-term policy discount
  • Loyalty discount

My:Health Suraksha Smart Plan (Eligibility Criteria)

My:Health Suraksha Smart Plan
  • Entry age: 18 years to no age limit
  • Sum insured: 3 to 75 Lakhs
  • Policy term: 1/2/3 years
  • Initial waiting period: 30 days

Individual

HDFC ERGO Health Insurance offers an Energy Diabetes plan which is ideal for those who are suffering from diabetes Type 1, diabetes mellitus Type...

Unique Features

  • Personalized health coach option
  • Get rewards to reduce your premiums
  • Diabetes-Hypertension without waiting period

HDFC ERGO Energy Diabetes Plan (Pros)

HDFC ERGO Energy Diabetes Plan
  • Personal health coach
  • Rewards for premium discount
  • Diabetes and Hypertesion cover

HDFC ERGO Energy Diabetes Plan (Cons)

HDFC ERGO Energy Diabetes Plan
  • ICU cover unavailable
  • AYUSH treatment
  • OPD not covered
  • Domiciliary treatment unavailable

HDFC ERGO Energy Diabetes Plan (Other Benefits)

HDFC ERGO Energy Diabetes Plan
  • Organ donor cover
  • Ambulance services
  • Pre & post-hospitalization cover

HDFC ERGO Energy Diabetes Plan (Eligibility Criteria)

HDFC ERGO Energy Diabetes Plan
  • Entry age: 18 to 65 years
  • Policy term: 1 year
  • Initial waiting period: 30 days
  • Sum insured: 2 to 50 L

Individual and Family Health Insurance

HDFC ERGO Health Insurance's Health Wallet plan by HDFC ERGO Health Insurance is a comprehensive health insurance plan that not only ensures your heal...

Unique Features

  • Worldwide Emergency Care
  • Avail 6% interest on un-used SI
  • Cashless Homecare treatment

HDFC ERGO Health Wallet Family Floater (Pros)

HDFC ERGO Health Wallet Family Floater
  • Inpatient and outpatient cover
  • OPD cover
  • Domiciliary hospitalization

HDFC ERGO Health Wallet Family Floater (Cons)

HDFC ERGO Health Wallet Family Floater
  • Air ambulance
  • E-consultations
  • Health check-up
  • Modern treatment cover

HDFC ERGO Health Wallet Family Floater (Other Benefits)

HDFC ERGO Health Wallet Family Floater
  • Global coverage
  • Daycare procedures
  • Health check-up
  • Vaccination charges

HDFC ERGO Health Wallet Family Floater (Eligibility Criteria)

HDFC ERGO Health Wallet Family Floater
  • Entry age: 18 to 65 years
  • Initial waiting period: 30 days
  • Sum insured: 3 to 50 Lakhs
  • Policy term: 1/2/3 years

Top Up and Super Top Up

HDFC Ergo super top-up plan is the best option by HDFC Ergo to ensure a cushion of ample cover to get the best medical treatment without any restricti...

Unique Features

  • Plan Specifications
  • Key Features & Benefits
  • Quick Buying And Claim Process

My Health Medisure Super Top Up (Pros)

My Health Medisure Super Top Up
  • Day care procedures
  • High sum insured
  • 6 Hours response guarantee

My Health Medisure Super Top Up (Cons)

My Health Medisure Super Top Up
  • Adventure sport injuries
  • Self-inflicted injuries
  • War

My Health Medisure Super Top Up (Other Benefits)

My Health Medisure Super Top Up
  • Deductibles offered
  • Covers family members
  • Versatile plan

My Health Medisure Super Top Up (Eligibility Criteria)

My Health Medisure Super Top Up
  • Min entry age: 18 Years
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 20 L

Individual and Family Health Insurance

HDFC ERGO Koti Suraksha is a health insurance plan that provides a sum insured of up to INR 1 crore. Koti Suraksha Plan by the HDFC ERGO Insurance Com...

Unique Features

  • High sum insured
  • Health and wellness plan
  • Emergency worldwide coverage

HDFC ERGO Koti Suraksha Plan (Pros)

HDFC ERGO Koti Suraksha Plan
  • Air ambulance
  • OPD cover
  • Domiciliary hospitalization
  • Emergency global coverage

HDFC ERGO Koti Suraksha Plan (Cons)

HDFC ERGO Koti Suraksha Plan
  • Vaccination not covered
  • Modern treatment unavailable
  • Maternity & newborn baby care unavailable

HDFC ERGO Koti Suraksha Plan (Other Benefits)

HDFC ERGO Koti Suraksha Plan
  • In-patient hospitalization
  • Daycare procedures
  • Health check-up cover

HDFC ERGO Koti Suraksha Plan (Eligibility Criteria)

HDFC ERGO Koti Suraksha Plan
  • Entry age: 18 to 65 years
  • Sum insured: 50 Lakhs & 1 Crore
  • Waiting period: 30 days
  • Policy term: 1/2/3 years

Individual and Family Health Insurance

HDFC ERGO Optima Restore Policy is the best-selling plan of HDFC ERGO since its launch. It offers comprehensive health cover to you and your fami...

Unique Features

  • Recovery benefit
  • SI restoration
  • Waiting period reduction

Optima Restore Plan (Pros)

Optima Restore Plan
  • Restore benefit
  • 2X Multiplier benefit
  • Renewal discounts

Optima Restore Plan (Cons)

Optima Restore Plan
  • AYUSH not covered
  • OPD cover unavailable
  • Global health cover

Optima Restore Plan (Other Benefits)

Optima Restore Plan
  • Recovery benefits
  • Organ donor cover
  • In-patient and out-patient hospitalization

Optima Restore Plan (Eligibility Criteria)

Optima Restore Plan
  • Entry Age: 18 - 65 Years
  • Sum Insured: 3 | 5 | 10 | 15 | 20 | 25 | 50L
  • Initial Waiting Period: 30 Days

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Why Choose HDFC ERGO?

why-choose
  • Versatile and affordable health insurance plans for every need
  • 24X7 customer support for easy claim settlement
  • Over 12000 network hospitals all over India
  • Offers comprehensive coverage at affordable premiums
  • Tax benefits under Section 80D of the Income Tax Act

What is Covered?

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Pre and Post Hospitalization Expenses

HDFC ERGO Health Insurance offers insurance products that contain pre and post-hospitalization expenses related to in-patient hospitalization.

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AYUSH Treatments

Most HDFC ERGO Health Insurance plans have in-built alternative treatment cover which you can utilize to your benefit. AYUSH treatments include Ayurveda, Unani, Siddha, and Homeopathy treatments.

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Hospitalization Expenses

HDFC ERGO health insurance plans cover your hospital expenses like room rent, ICU charges, surgery expenses, doctor consultations, and other such expenses.

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Day Care Treatments

Multiple procedures do not require a 24-hour hospitalization. With this in mind, a majority of the HDFC ERGO health insurance plans are designed to cover daycare procedures for policyholders.

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Domiciliary Hospitalization

On a doctor’s recommendation, a policyholder can avail of medical care in the comfort of their home. HDFC ERGO health insurance plans cover domiciliary hospitalization up to specified sub-limits.

What is not Covered?

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Self Inflicted Injuries

HDFC ERGO health policies will not cover injuries or hospitalization caused by self-harm.

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Cosmetic Procedures

HDFC ERGO Health Insurance plans do not cover any kinds of cosmetic surgeries or treatments.

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Adventure Sports

HDFC ERGO Health Insurance plans will not cover you for hospitalizations, or accidents caused due to adventure sports.

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Obesity or Weight Control Treatments

HDFC ERGO Health Insurance plans mostly do not cover treatments related to obesity and weight management such as bariatric surgeries.

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Involvement In Illegal Activities

HDFC ERGO health insurance company plans do not cover individuals or families for hospitalization or injuries caused due to unlawful activities.

What Are The Different Waiting Periods In HDFC ERGO Health Insurance Plans?

The various waiting periods associated with HDFC ERGO Health plans are:

Initial Waiting Period

The first 30-day waiting period is the initial waiting period or cooling period that applies to most HDFC ERGO health insurance policies.

Pre-existing Disease Waiting Period

HDFC ERGO Health Insurance plans cover listed pre-existing diseases, but it is necessary to complete a specific waiting period which will be decided at the time of decision-making.

Disease-specific Waiting Period

Some of the diseases like Cataract, ENT, Hernia, and much more have a specific waiting period to offer.

Waiting Period for Maternity Cover

Many insurance policies put a waiting period before you can claim for maternity expenses under the Health Insurance Plans.

HDFC ERGO Health Insurance Network Hospital List

HDFC ERGO Health Insurance Network Hospitals are present in 31 states nationwide. With a wide network of hospitals, HDFC ERGO Health Insurance ensures that you are medically secured, irrespective of the city you reside in.

HDFC ERGO Health Insurance Plans Buying Process

If you are looking forward to purchasing HDFC ERGO Health insurance online follow the simple steps below:

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  • Step 1

    Visit the PolicyX health insurance page, and enter your details such as name, age, number of members to be covered, and city.

  • Step 2

    Click on 'Get free quotes' and compare HDFC ERGO Health Insurance Plans as per your needs.

  • Step 3

    Select and pay premiums online for the purchased HDFC ERGO health insurance plan of your choice.

  • Step 4

    Our team of insurance experts at PolicyX will provide you with all the assistance required regarding claims and other queries post-purchase of your HDFC ERGO Health Insurance plan.

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HDFC ERGO Health Insurance Renewal Process

Follow the steps for HDFC ERGO Health Insurance policy renewal

  • Step 1

    Visit the official website of HDFC ERGO Health Insurance Company

  • Step 2

    Click on the ‘Renew’ tab

  • Step 3

    Mention your ‘Policy Number’ and ‘Date Of Birth’ and other required sections

Connect with our insurance experts for HDFC ERGO health insurance policy renewal at 1800-4200-269 and learn more about the renewal process. 

HDFC ERGO Health Insurance Plan Claim Process Steps

You can file for cashless as well as reimbursement claims for your HDFC ERGO Health Insurance Plans by following these easy steps:

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  • Step 1

    Visit the website of HDFC ERGO Health Insurance, and select the "Claim" option. Then click on the "Claim Intimation" to check out the form.

  • Step 2

    Now select "health claim" and require the information which is the policy number, date of birth, and other details they ask for.

  • Step 3

    Now select the "claim type", whether you want to opt for a cashless claim or reimbursement. Click on the authorize and you will receive the OTP on the verified number.

  • Step 4

    Get verified with the OTP and fill in the required hospital admission information, select the hospital, and fill in the hospital details in case of a non-network hospital.

  • Step 5

    Upload the documents asked and click on the "review" button.

  • Step 6

    After clicking on the review button you need to submit the intimation for the company to review. You will receive a claim intimation number which you need to note down for future purposes.

Documents Required For HDFC ERGO Health Policy Claim Settlement

Submit the following documents when filing for HDFC ERGO health claims:

  • Duly completed and signed claim form, in original
  • Valid photo-ID proof
  • Medical practitioner's referral letter and prescription
  • Original bills, receipts, and discharge cards from the hospital/medical practitioner
  • Original bills from pharmacy/chemists
  • Original pathological/diagnostic tests reports/radiology reports and payment receipts
  • Indoor case papers
  • First Information Report, final police report, if applicable
  • Post-mortem report, if conducted
  • Any other document as required by the company to assess the claim
Who Should Invest In A Health Policy?
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How To Port To HDFC ERGO Health Insurance?

To port your existing policy to HDFC ERGO Health Insurance, follow the steps mentioned below:

  • Step 1

    Fill out the portability form, and send the application to HDFC ERGO Health Insurance Company 45 days before the date of your existing health plan renewal.

  • Step 2

    As per the guidelines of IRDAI, the new insurance company will cross-check your medical and claims history from the previous insurer within 7 days of receiving the portability form.

  • Step 3

    Once the policyholder's details are verified, the new insurance company has to communicate its decision - either approval or rejection - within 15 days.

Health Insurance Queries

More Queries?

If you have any more queries regarding Plans, Renewals, or Claim Procedures, contact our insurance experts at:
1800-4200-269 now!

HDFC ERGO Health Insurance: FAQs

1. When can I include my kids in HDFC ERGO’s health insurance policies?

You can include your kids post 90 days of birth up to 21 years of age in HDFC health insurance policies.

2. Is it necessary for me to undergo medical tests before buying health insurance?

Yes, to buy HDFC health insurance policy, you may be required to undergo a medical examination. Some health insurance policies only require it if you have a pre-existing condition or you are above 40yrs of age.

3. What is the waiting period for pre-existed illness in HDFC ERGO Health Insurance?

If you are suffering from health-related problems at the time of buying a health insurance plan or you have had any medical history such as hypertension, high blood pressure, diabetes, etc then this should be informed to your respective health insurance company. HDFC ERGO covers pre-existing diseases after a 4 years waiting period. So once your waiting period is covered for the informed diseases, you can claim under it.

4. Can I add a family member to my existing family health plan?

Yes, You can add a family member to your existing plan. But for this you need to fill the required forms, such as the health declaration form and endorsement form and pay an extra premium amount.

5. In HDFC ERGO, how many claims are permissible in a year?

You can file any number of claims over a year. However, this should be kept in mind that the claim amount should not exceed the sum assured of your plan. For example, if you have a health insurance of INR 2 lakh, then you can claim up to INR 2 lakh only from your insurance company.

6. What is the integrated Wellness App of HDFC ERGO General Insurance?

HDFC ERGO goes beyond health insurance; it cares not only for the physique but for the mind of the policyholder as well. Integrated Wellness application will help you to embrace a healthy lifestyle, track your calorie intake, monitor your physical activity, maintain proper health care, and enjoy well-being at its best.

7. Is it possible to change my hospital during treatment?

Yes, it is possible, if required. You can change the hospital at the time of your treatment. However, you are required to provide the necessary details for a quick and smooth process.

8. What if I want to cancel my policy in mid-duration?

Most of the health insurance plans available in the market usually have a cooling period of 15 days i.e., called a free look-up period. During this, you can cancel your policy with a full premium refund. However, in that case, if you want to cancel your policy in mid then you are required to provide a suitable reason.

9. Is it possible to port my existing health policy to HDFC ERGO?

Yes, it is possible to port your existing health policy to HDFC ERGO health insurance, provided you have renewed your previous policy without any break.

10. Can I pay the premiums of HDFC ERGO Health Insurance plans in EMI?

Yes, HDFC ERGO has recently launched the facility to pay the health insurance premium in installments.

11. How can you get the reimbursement for pre and post-hospitalization expenses under this policy?

You are required to show the bills and duly file a claim application to the insurer. After the inspection, the bills are reimbursed by the insurance provided to the policyholder.

12. Will my pre-existing illness be covered in the Super Top-up Policy?

Pre-existing illnesses will be covered in the Super Top Up Policy only after 3 years of continuous coverage.

13. Is buying HDFC Ergo Health plan a good choice?

As per the IRDAI Annual report of 2021-22, the company comes with a good CSR, fulfils the solvency ratio criteria, and has a wide network of empanelled hospitals. All these features make HDFC Ergo a good choice.

14. Is HDFC the no.1 health insurance company in India?

Every individual has a different set of healthcare needs which may vary from individual to individual. Therefore, there are no specific criteria to select the number one health insurance. If all your healthcare needs are met by any HDFC Health plan then you should go for it.

Other Health Insurance Companies

Compare mediclaim policies with other top insurers in India.

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Simran saxena

Written By: Simran Saxena

An explorer and a curious person, Simran has worked in the field of insurance for more than 3 years. Travelling and writing are her only passion and hobby. Her main agenda is to transform insurance information into a piece that is easy to understand and seamlessly solves the reader’s query.